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The Plain Facts About Internet Content Filtering

When we first published CYBERsitter in 1995, we were one of 3 companies with actual working, shipping products. Now it seems like everyone wants to provide Internet filtering in one form or another. What product to use can be confusing to the consumer. We feel that this is a very important decision and our prospective customers should have all the information possible available to them.

Free Products
Basically the old adage applies here, "You get what you pay for". There are a few so-called free internet filters or filtering services making their way into the market, and we are sure there will be more to come. Even though they may appear to be free, they come at a price. People do not work for free and there must be some pay back of some sort to cover the companies expenses, and least of all, to make a profit. We can assure you that the research and development necessary to provide you with comprehensive and state of the art products is very expensive. With free products and services you will loose and here some of the reasons why:

  • No incentive to keep you as a customer.

  • Inadequate, slow, or non-existent support.

  • Limited (token) filter capabilities.

  • Poor technology.

So why would some other company make a free product available? Probably to sell you something else, or an upgrade to the "Special" non-free version that has the capabilities you really wanted in the first place. Or possibly to get information about and sell it to other companies. One way or another it will cost you in monetary terms, convenience, privacy, or capabilities. You can be sure that they have a profit motive. We have a profit motive too, but we make our profit selling CYBERsitter and nothing else.

Family Friendly Service Providers
Family Friendly ISPs are popping up all over the place it seems. Many are similar in pricing to normal, non filtered ISPs. So why not use these services? There are many reasons.

  • They can be easily bypassed. Say you subscribe to a Family Friendly ISP. Well, there are about a half dozen free Internet Service Providers on-line today. It takes about 2-3 minutes to get a free account from one of these services and no age or user verification is done whatsoever. Your kids sign up and just like that, no filtering. It's that easy.

  • No user customization. You cannot choose which filters you use, add or override blocked sites. You cannot add personal information or see violation logs. Plus, there is no way to turn it off! We know from experience that every users needs are different. That's why we offer 24 different filters and lots of user options.

  • Same settings for thousands of users. As above, you cannot customize settings to suit your own preferences. The ISP will decide what hundreds if not thousands of families will have access to and what they will not.

  • Slow access speeds. When you install a filtering product on your own computer, it is doing all the work for you locally. A ISP will route thousands of users to the same server for filtering. This means that there may be several hundred requests to view a web page ahead of yours. Even though powerful computers allow this to be done very quickly, it is still going to degrade your access speed. There is no question about it.

  • Reliability. How long has the ISP been in business? What expertise do they have in filtering? How many researchers are looking for bad sites? How long do they take to respond to support problems? What happens if you need to get to a web site that is blocked? What guarantees do you have that they will be there a year from now?

All of these things add up to a very poor choice, in fact probably the poorest choice for filtering Internet content. We believe it will be unprofitable for the ISP and that they will be unable to support these kinds of services properly. Apparently the big service providers think so too. Because none of them offer filtered access.

Internet Filtering Software
This is by far the best choice. CYBERsitter, and a couple of other products have been around since the beginning of Internet as we know it today. In Internet years, that is a long time. We have as much, if not more experience than anyone in the industry in the field of Internet filtering. With CYBERsitter, you get all the services you need, top notch support, reliability, and no smoke and mirrors. CYBERsitter does what we say it will do, and it will do what you need. 

How does CYBERsitter compare to other filtering software?

 

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