Copyright © 2010 CYBERsitter LLC / Solid Oak Software
Protecting Kids and Families for 15 Years
Effective June 1, 2010 we have discontinued active support for older versions of CYBERsitter. Please take a
minute and read how this may apply to you and what you can do to ensure your family’s computers remain
protected.
If you are a CYBERsitter user using version 10, 9, 2003, 2002, 2001, 2000, 99 or 97 (or even older), we would
like to encourage you to upgrade to CYBERsitter 11. The latest version is fully compatible with all versions of
Windows from XP to Windows 7, and was completely rewritten using true state of the art technology for
“todays” Internet.
CYBERsitter 10 Users
CYBERsitter 10 will still be supported on a limited basis
however the filters will no longer be updated regularly.
CYBERsitter 11 uses a completely new type of filter that
is not backward compatible with CYBERsitter 10. If you
purchased CYBERsitter 10 after January 1, 2009, please
contact us and we will happy to provide you with free
license extension incentives when you upgrade to
CYBERsitter 11.
CYBERsitter 9 (and older) Users
During the month of June 2010, the filters for these
versions will gradually be taken down. This means that
CYBERsitter will no longer filter anything. You will need
to upgrade to CYBERsitter 11 to ensure your computer is
protected.
Users of any older version should check their
computers to verify whether or not Internet access
is operating properly.
If you are experiencing any difficulty accessing the Internet or opening up any older version of CYBERsitter,
this is probably due to a problem introduced by a recent Windows Update that was automatically installed on
your computer by Microsoft. If you are experiencing this problem, we cannot fix your existing copy of
CYBERsitter. We can however help you get your older version of CYBERsitter uninstalled so that you can
access the Internet and install CYBERsitter 11. This is one of the reasons it is so important to make sure you
try to keep current with product versions. Please contact us using the above form for more information.
IMPORTANT NOTICE